FAQ- Frequently Asked Shoe Questions
We have summed up the questions you have most often asked:
- What is ShoeSales.com.au?
- Why shop at ShoeSales.com.au?
- Do you have any stock?
- How can I buy?
- Are my details safe and secure?
- Who ships my order?
- How long is delivery?
- How do I return my order?
- What retailers are on ShoeSales.com.au?
- Is it safe to shop on their site?
- The item I want is out of stock. What now?
- Who can I speak to if I have a questions about a product?
1. What is ShoeSales.com.au?
ShoeSales.com.au is a marketplace for shoes on sale. Shoppers can now browse thousands of styles for women, men and children with all shoes on sale all year round from various Australian and international retailers delivered straight to your door.
2. Why shop at ShoeSales.com.au?
ShoeSales.com.au is an online platform completely dedicated to shoes on sale and let’s face it we all love a shoe sale! Now, there is no need to browse various websites or spend a weekend driving from one store to another to find what you are looking for on a budget. ShoeSales.com.au allows users to search by brand, size, colour and style providing convenient, hassle free and sales prices 24/7 all year round - the smarter way to shop for new shoes (on sale)
3. Do you physically hold any stock?
No, we do not stock any products that are visible on the site.
4. How can I buy?
Simply browse the various styles on sales, you have found the perfect pair simply click “add to bag” you will then be redirected to the retailer to complete your transaction.
5. Are my details safe and secure?
Personal information submitted by you on ShoeSales.com.au is secure and protected. We may on occasion notify you of any important changes on our site or special VIP member promotions that may be of interest to you. ShoeSales.com.au will not sell or trade your personal information to any third party organisations or individuals without your consent.
6. Who ships my order?
All orders placed by shoppers will be shipped directly from the retailer’s warehouse; ShoeSales.com.au will not be shipping your order.
7. How long is delivery?
Delivery times will vary from retailer to retailer; estimated delivery dates are provided by each retailer and can be located on each product page on the “shipping & returns” tab.
8. How do I return my order?
Return policies will vary from retailer to retailer; return policies are provided by each retailer and can be located on each product page on the “shipping & returns” tab.
9. What retailers are on ShoeSales.com.au?
We have a variety of retailers from local Australian to international retailers. All orders will be shipped directly from the retailer each store will have their own delivery time and return policy which can be found on the “shipping & return” tab of each product page.
10. Is it safe to shop on their site?
Third party retailers assure all orders placed on their website are safe and secure. Secure transactions environments have been created and extreme measure have been taken to ensure that customers are protected. Every time a customer enters personal details an "https://" prefix in the URL and a key or padlock icon in the browser's status bar indicate that a page within a website is secure. Please note; in any event ShoeSales.com.au is not liable in an event of mishap.
11. The item I want is out of stock. What now?
Although every effort is made to ensure stock levels are available, due to items being on sale sizes sell out fast so you have to be quick to secure your size.
12. Who can I speak to if I have a questions about a product?
If you have any questions about a product please contact the retailer to provide you further information.